Onboard, train and retain your frontline retail workforce
Give your workers the skills and knowledge they need to provide an excellent customer experience, without having to leave the shop floor.
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Equip your staff to tackle loss prevention
Leverage immersive, scenario-based training to prepare your staff to handle any situation, from preventing theft to managing difficult customer interactions.
Reduce no shows
Hook new hires before they've even started with easy-to-complete preboarding and onboarding content integrated into your ATS.
Use immersive, social-inspired formats to get them engaged and ready for their first shift.
Spend less time training, and more time serving customers
Training that's accessed via the tools your workforce uses, or through a QR code placed where required to be completed quickly whilst in the flow of work.
Curated knowledge hubs for easy access to all training needs, whether it's a priority, to be completed at will or revisited.
Ensure consistency of service
Standardize and personalize your training as needed with scalable content delivery based on your existing employee data.
Share knowledge across teams to ensure your customers receive exceptional service, whichever branch they go to.
Navigating Business Challenges in Retail & Hospitality: Insights and Strategies for 2024
This report provides a window into the state of Retail & Hospitality business operations according to over 300 leaders.
