Reducing accidents is something all businesses strive for. After all, not only is worker safety of the utmost importance, but accidents also impact productivity, incur substantial costs, and reduce employee engagement and retention.
However, for fleet vehicle companies, the stakes are even higher, and the repercussions of fleet vehicle accidents can be particularly severe—both in terms of human lives and financial impact. The average cost of a workplace injury can exceed $100,000, and accidents can lead to increased insurance premiums and reputational damage that may take a while to recover from.
The good news is that fleet operators can implement effective strategies to significantly reduce these risks. In this blog, we’ll explore three key strategies for reducing fleet vehicle accidents, emphasizing the importance of effective training and how it can transform your fleet operations, safeguard lives, and enhance your company’s reputation.
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If you drive yourself, you likely understand the common causes of vehicle accidents. Typically, these causes can be attributed to one or more of the following factors: road conditions, vehicle maintenance, and driver behavior. Let's take a closer look.
Road conditions significantly impact fleet vehicle accidents by influencing traction, visibility, and overall vehicle control. About 20% of all fleet vehicle accidents are caused by poor road conditions, such as potholes and debris, and poor road design (think sharp turns or lack of signage) accounts for around 15% of crashes.
Poorly maintained vehicles, including issues with tires, brakes, and lights, can result in mechanical failure and increased crash risks. Roughly 10% of all vehicle accidents are attributed to poor vehicle maintenance. The good news is that through proper vehicle maintenance, these issues can be avoided.
Driver behavior is a leading factor in fleet vehicle accidents, with studies showing that up to 94% of crashes are caused by human error. Risky behaviors, such as distracted driving, speeding, and aggressive maneuvers, significantly increase the likelihood of accidents.
The good news is fleets that implement driver behavior monitoring can reduce accident rates by up to 30%.
The positive aspect is that these issues can be tackled by improving your employee training. Drivers can learn about proper vehicle maintenance and safe driving practices. While you can't repair the roads yourself, you can equip your team with strategies for driving effectively in challenging road conditions.
The top priority is safety. You want your drivers to be as safe as possible, not just for the business’s benefit, but because there are things more important than work. Every driver deserves the best possible chance to return home safely.
Additionally, our instinct to care for one another does bring business advantages. By prioritizing your workers' safety, you send a clear message that you value them. Employees who feel appreciated tend to be more engaged (21%), productive (13%), and loyal (79%).
Reducing fleet vehicle accidents can significantly lower insurance premiums, and companies that demonstrate fewer accidents may see premium reductions of up to 25%. According to the National Association of Insurance Commissioners, safer fleets lead to lower claims, which insurers factor into their pricing models.
Additionally, implementing safety training and monitoring can reduce accidents by 20-30%, further enhancing a company's risk profile and potential for discounts on insurance costs.
Flagger Force, a leading traffic control company, experienced a 15% reduction in claims after optimizing their driver training, resulting in $250k saved.
This one is straightforward: almost every accident comes with repair costs. By reducing the number of accidents, you keep your repair costs to a minimum. Fleets that focus on safety often see a 15% decrease in repair costs.
A by-product of dangerous driving is a reduction in fuel efficiency. Harsh braking, rapid acceleration, and other driving behaviors that increase accident risk also waste more fuel. And with the rising cost of fuel over the last few years, this can soon add up.
We’ve mentioned how fostering a culture of safety increases trust among your workforce; the same applies to clients. Companies that demonstrate a commitment to safety and reliability, evidenced by strong safety records, are perceived as more trustworthy, with clients valuing safety practices in their partnerships.
Fewer accidents also lead to consistent delivery times and fewer disruptions, reinforcing a reliable brand image. And a safer fleet can improve customer satisfaction scores by up to 20%, as clients feel more secure when working with organizations that prioritize the safety of both their employees and the public.
By reducing fleet vehicle accidents, you’ll naturally boast a more efficient fleet. Less accidents means less time spent with your involved driver off the road and spending time on costly and time-consuming processes such as filing claims, investigations, and organizing legal matters.
And it’s not only your driver you’ll keep on the road but also the vehicle. An accident typically involves pulling the vehicle off the road for repairs and maintenance. It also adds an extra step to other areas including scheduling.
Now that we’ve explained why reducing accidents is important, it’s time to explain the how.
All of the strategies we’ll put forward are based on proactive prevention. We want to stop an accident before it happens. Of course, there are best practices to implement when an accident occurs that keep disruption and cost to a minimum, but the best type of accident is no accident.
The best way to implement proactive prevention? Optimizing your workforce training. Let's take a closer look.
We’ve talked about how poor vehicle conditions can negatively impact your business, but what about the inverse? Regular vehicle maintenance can reduce accidents caused by mechanical failure by up to 50% and save companies a significant sum on repair costs.
It’s important to educate your drivers on how to properly maintain their vehicles.
Dashcams help prevent fleet vehicle accidents by providing real-time monitoring and accountability. They capture driving behavior, allowing companies to identify risky habits such as speeding or harsh braking, and fleets using dashcams can reduce accident rates by up to 60%.
Additionally, the presence of cameras encourages safer driving practices, as drivers know they are being recorded. This proactive approach not only enhances safety but also lowers insurance costs and protects against fraudulent claims.
Establishing a safety and awareness training program can greatly decrease fleet vehicle accidents. Research shows that companies with thorough training initiatives can see a reduction in accident rates of 30-50%.
So, where should you begin? Delivering effective, standardized training to a constantly mobile workforce facing numerous potential risks is a challenging task. Managing a fleet presents unique training hurdles, some of which may feel overwhelming.
But don’t worry—we have the solutions you need.
We believe that continuous training is essential for all businesses, but it is particularly crucial for fleet vehicle drivers, who face unique challenges each day. Vehicle conditions, road situations, and regulations are constantly changing, creating a landscape filled with uncertainty.
Even the most comprehensive onboarding program cannot address every scenario or adapt to changes. Continuous training allows you to proactively enhance your workforce's skills, ensuring they meet and exceed safety standards, which helps reduce the risk of accidents and boosts overall performance.
Ongoing training can decrease operational errors and also offers numerous benefits, including improved employee engagement and retention.
The need for training may arise at any time, and a truly optimized training program allows drivers to access information wherever they are and in their moment of need.
We’re not dealing with a traditional workforce. Fleet drivers are, by nature, difficult to reach. They’re always on the move, sometimes in remote locations, and working a variety of shift patterns. Their non-traditional work style requires a non-traditional solution.
That’s why we recommend a digital solution that integrates into widespread technology. Picture this: A driver, hours into his journey, experiences engine trouble. Unable to remember the entire checklist to identify the problem, they open up the training on their mobile device and immediately access the relevant information. Problem solved and this real-time learning reinforces knowledge.
Mobile training is an available and accessible solution that makes it easy to standardize your training.
Although logistically challenging, we encourage you to reinforce your device-centric training with in-person sessions when possible.
In-person training provides hands-on experience and real-time feedback that online formats can’t fully replicate. It fosters interaction, allowing drivers to engage with instructors and peers, ask questions, and share experiences. This collaborative environment enhances learning retention and helps build teamwork and communication skills.
Additionally, in-person training can address specific scenarios or challenges unique to the fleet, offering tailored instruction. Combining both methods maximizes training effectiveness, catering to different learning styles and ensuring that drivers not only understand concepts but can also apply them in real-world situations.
Temco Logistics, a premier home goods delivery and installation solutions provider, boosted the impact of their training by combining a digital solution and in-person training in a blended learning strategy. The results? Reduction in auto accident rates by a third, and $600k in savings.
Below are some of the topics you can embed into your safety training. To echo our earlier point, almost all driver safety training topics fall under three categories: driver behavior, vehicle conditions, and road conditions.
With our active encouragement of mobile training, it only feels right to stress that it should only take place in a safe environment, and never while actively driving. This brings us to an important training topic that’s more relevant than ever: distraction prevention.
In a world where everything is vying for our attention, we find it increasingly difficult to remain focused on a single task. And while most of us can afford the luxury of distraction, drivers run the risk of causing a serious accident if distracted. 19% of fleet vehicle accidents are attributed to driver distraction.
With distraction prevention training, you learn how to identify distractions, maintain focus, and make environmental adjustments to ensure a distraction-free journey. Something as simple as switching off notifications while driving can make a huge difference.
Vehicle maintenance awareness training educates individuals on the importance of regular vehicle care and basic maintenance tasks. It covers topics like checking fluids, tire pressure, and understanding warning signs.
Drivers learn to identify potential issues early, ensuring safety and enhancing vehicle longevity.
Adverse weather driving training prepares drivers to safely navigate challenging conditions like rain, snow, and fog. It covers techniques for maintaining control, adjusting speed, and using appropriate equipment, such as tire chains or headlights.
If you live in a sunshine state where every day is paradise, this also applies to you! Consistent exposure to high temperatures can influence vehicle and road conditions, something drivers should prepare for.
Speed management driving training teaches drivers to assess and adapt their speed based on road conditions, traffic, and legal limits. It emphasizes the importance of maintaining a safe following distance and understanding the effects of speed on stopping distance and reaction time. It also demonstrates how to drive economically, preventing the usage of excess fuel.
We hope by now we’ve convinced you the following statement is true: the best way to reduce fleet vehicle accidents is by optimizing your workforce training. Doing so will benefit your business in countless ways, both short and long-term.
But even more importantly, by creating an environment that prioritizes the wellbeing of its workers, you’re building a culture of safety in your organization. Your investment demonstrates to all employees that safety isn’t something to be enforced as a box-ticking exercise, it’s a company value. This top-down approach gets everyone on board and serves as a major reason for employee recruitment and retention.
Flagger Force, a leading short-term traffic control services company, optimized their fleet driver training by adding a digital component that could be accessed around the clock. The results? $250k saved on claims, a 60% reduction in heat illness injuries, and a 94% lesson completion rate.
eduMe is a digital solution to your training problems. By offering training that’s accessible, engaging, customizable, and invisibly embedded across multiple channels, we empower workers to take control of their own learning.
Interested? Watch a demo to better understand how we can help your business.